Client Services Specialist at SFOX

About the Position

Our Client Services Specialists (“CSS”) serve as the primary point of contact for customers. They are sFOX’s voice to the client and provide the connection between our Sales, Compliance, and Operations teams. Our CSSs possess a “second-to-none” work ethic and an upbeat, positive and passionate attitude about customer service. By responding promptly to client requests, and possessing an acute awareness that allows them to anticipate the client’s needs and exceed expectations, our Customer Success is critical to the success of helping maintain sFOX’s exemplary customer brand.

What You’ll Do

Above all else, provide a best-in-class customer service experience over the phone and through various communication tools responding to client requests and anticipating unstated needs

Through demonstrated effective listening, can analyze customer problems and provide information and solutions in a timely and efficient manner

Communicate with customers dir

Apply now and work remotely at SFOX

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